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Discussion topic: Java Script stopping me accessing Sky Go

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This message was authored by: GPG1

Java Script stopping me accessing Sky Go

When I try to open Sky Go on my laptop I get the message a Java Script error has occurred. I need to delete the Java script.. I have uninstalled  the Sky Go  App but when I try to reinstall the Sky Go App i get the same message  Please help

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This message was authored by: caesarome

Re: Java Script stopping me accessing Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@GPG1 
As well as deleting Sky Go try removing these folders as well:

 

C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:


Sky
Sky Go


And if it is present (it might not be) the Cisco and/or Synamedia folder in App\Data\LocalLow.
Empty your recycle bin.

Reboot your PC and then download and install the Sky Go app again via here:


https://www.sky.com/watch/sky-go/windows

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