0

Discussion topic: Issues with sky go on Mac

Reply
This message was authored by: Jab3

Issues with sky go on Mac

Hello,

 

My Sky Go app has stopped working. When I try to launch the app, it quickly disappears and the following error message appears 'Sky Go quit unexpectedly'. I've tried deleting and reinstalling the app, restarting my laptop etc. but this hasn't helped - can anyone help with this?

Reply

All Replies

This message was authored by: Addie15

Re: Issues with sky go on Mac

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Lal123

Re: Issues with sky go on Mac

I am facing the same issue consistently on my Mac M1 every single day for 20+ times a day, it's so frustrating! Can you please invite me as well to the private conversation?

This message was authored by: Addie15

Re: Issues with sky go on Mac

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

 


 

Avatar for Jab3
Level 1 icon
Topic Author
This message was authored by: Jab3

Re: Issues with sky go on Mac

My Sky Go app has stopped working. When I try to launch the app, it quickly disappears and the following error message appears 'Sky Go quit unexpectedly'. I've tried deleting and reinstalling the app, restarting my laptop etc. but this hasn't helped - can anyone help with this?

 

still not resolved I need help 

Reply