Discussion topic: I keep getting code 1304 and code 1504 messages. Please help. Thank you.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Feb 2024 02:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I keep getting code 1304 and code 1504 messages. Please help. Thank you.
I have recently installed Sky Go on my laptop. Windows 11. When I try to play anything in Sky Arts, I get a code 1304 error message. When I try to download anything, I get a code 1504 error. Have not been able to view anything so far. Please help. Thanks. Steve
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Feb 2024 04:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I keep getting code 1304 and code 1504 messages. Please help. Thank you.
Do you have a TV subscription from Sky ?
If you do try signing out of the app and then back into it.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Feb 2024 04:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I keep getting code 1304 and code 1504 messages. Please help. Thank you.
Thanks. I don't have a subscription. Would just like to watch the free view parts of Sky, particularly Sky Arts? @caesarome
Message posted on 28 Feb 2024 04:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I keep getting code 1304 and code 1504 messages. Please help. Thank you.
As a non Sky TV customer I don't believe you can get access to the app, even for the free to air channels.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Feb 2024 05:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: I keep getting code 1304 and code 1504 messages. Please help. Thank you.
OK. Thanks again.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page