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Discussion topic: I have no channels ,

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This message was authored by DebT7 This message was authored by: DebT7

I have no channels ,

I have no TV channels. Since the storms a week or two ago they have not worked since. Internet is fine as I can get my apps to.work like Netflix and YouTube but no TV channels.

There is no satellite singnal

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: I have no channels ,

Posted by a Superuser, not a Sky employee. Find out more

@DebT7 wrote:

I have no TV channels. Since the storms a week or two ago they have not worked since. Internet is fine as I can get my apps to.work like Netflix and YouTube but no TV channels.

There is no satellite singnal


"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q
Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
DebT7
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This message was authored by DebT7 This message was authored by: DebT7

Re: I have no channels ,

Also I'm on fibre so no dish

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: I have no channels ,

Posted by a Superuser, not a Sky employee. Find out more

You have posted this in the Sky Go area of the forum, which is an app and has nothing to do with a satellite signal.

 

Which Sky TV service do you have? (Sky HD+, Sky Q, etc)

Sky Stream and Sky Broadband customer

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DebT7
Topic Author
This message was authored by DebT7 This message was authored by: DebT7

Re: I have no channels ,

Oh ok sorry , didn't realise there was difference 

This message was authored by caesarome This message was authored by: caesarome

Re: I have no channels ,

Posted by a Superuser, not a Sky employee. Find out more

No problem @DebT7 , if you can let us know what TV service you have then we can move this for you,

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