Help watching recording

[Loobs72]

I am trying to watch a recording on my iPad but it says too many devices in use error code 5-09-403.  No other devices are in use?

[caesarome]

Have you tried rebooting your iPad ?

If this doesn't work then see what happens if you delete it's registration here:

https://www.sky.com/productsettings/tv?irct=ps-var1

[Loobs72]

Yes and deleted all devices from sky go but still says the same in iPad and iPhone 

[Michael181]

No internet since 2:00 am. The wifi connection is good. The app says they are updating the system