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Discussion topic: Sky sports cricket scores

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This message was authored by TerryGee This message was authored by: TerryGee

Sky sports cricket scores

For the last 3/4 days the cricket scores have been erratic. Not updating and even showing scores for the wrong day. Occasionally showing the score for a different match to that selected.

I have deleted the app and re-installed twice to no effect. 
Any  help appreciated.

TG

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky sports cricket scores

Posted by a Superuser, not a Sky employee. Find out more

You can let the apps team know via this email address if you want - apps@sky.uk

 

Let them know what device you are using and what operating system it is running.

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TerryGee
Topic Author
This message was authored by TerryGee This message was authored by: TerryGee

Re: Sky sports cricket scores

I've been emailing that address and getting ridiculous responses apologising for poor service. I've not been critical at all - I just want someone to tell me what to do to resolve the problem.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky sports cricket scores

Posted by a Superuser, not a Sky employee. Find out more

@TerryGee wrote:

I just want someone to tell me what to do to resolve the problem.


If the problem is at the server end then there's nothing a user can do to resolve it.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by BH4 This message was authored by: BH4

Re: Sky sports cricket scores

I'm having the same problem on iPhone and iPad. Can't get any cricket scores. 

S

TerryGee
Topic Author
This message was authored by TerryGee This message was authored by: TerryGee

Re: Sky sports cricket scores

Sky have now informed me this is a know problem they arevworking on. As well as still sending me a link to a help page doesnt even recognise the problem

This message was authored by caesarome This message was authored by: caesarome

Re: Sky sports cricket scores

Posted by a Superuser, not a Sky employee. Find out more

You could use the ECB app in the meantime or the BBC website for score updates.

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