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This discussion topic has been answered Discussion topic: External display output is blocked

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This message was authored by: John+corless

Message posted on ‎13 Mar 2024 06:42 PM

External display output is blocked

External display output is blocked
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Avatar for Annie+UK
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This message was authored by: Annie+UK Answer

Message posted on ‎13 Mar 2024 08:06 PM - last edited: ‎13 Mar 2024 08:09 PM

Re: External display output is blocked

Posted by a Superuser, not a Sky employee. Find out more

This is normal for Sky Go on a mobile device, Sky only want the devices own screen to be used for output

 

If you are using the devices screen only then you might want to report this to apps@sky.uk

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr

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Message posted on ‎13 Mar 2024 06:49 PM

Re: External display output is blocked

Posted by a Superuser, not a Sky employee. Find out more
@John+corless wrote:
External display output is blocked

@John+corless That doesnt give anyone here much to go on, where are you seeing that message?

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Message posted on ‎13 Mar 2024 07:05 PM

Re: External display output is blocked

Hi sorry its on my mobile phone tried reinstalling it several times . It worked OK till recently.  I have changed my phone to a Samsung s10 recently 

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Message posted on ‎13 Mar 2024 07:23 PM

Re: External display output is blocked

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Are you using the Sky Go app, if not what app are you using ?

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Message posted on ‎13 Mar 2024 08:02 PM

Re: External display output is blocked

Yes skygo app deleted and reinstalled several times

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Message posted on ‎13 Mar 2024 08:06 PM - last edited: ‎13 Mar 2024 08:10 PM

Re: External display output is blocked

Posted by a Superuser, not a Sky employee. Find out more

Have you got your mobile connected to an external device, if not and the message has only just started have you recently installed any new apps on your phone that could be causing this ?

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This message was authored by: Annie+UK Answer

Message posted on ‎13 Mar 2024 08:06 PM - last edited: ‎13 Mar 2024 08:09 PM

Re: External display output is blocked

Posted by a Superuser, not a Sky employee. Find out more

This is normal for Sky Go on a mobile device, Sky only want the devices own screen to be used for output

 

If you are using the devices screen only then you might want to report this to apps@sky.uk

I am Neurodivergent – FAQs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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