Error on Sky Go

[Shailaja]

Hi, 
I am unable to view any of the content using Sky Go app when I already have the subscription. It says, "To watch the content, please upgrade your subscription"  Can someone please help? Thanks.

[caesarome]

@Shailaja 

Have you gone through this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Let us know how you get on,

[Shailaja]

Thanks for responding @caesarome
I followed the link which you sent to select relevant product and clicked on User looking to watch content link. I managed to successfully login so I think my sky id is correctly linked with it.

[Shailaja]

Has anyone else also had this issue on their Sky Go app? Did you manage to resolve it? Thanks.