Error message

[Adrian-K]

I use Sky Go on my iPhone 14 Pro Max. I get a good signal when accessing Sky News.

Every other channel selected results in an on- screen message:

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Sorry, something went wrong.

An error occurred. Check your internet connection.

Error Code 4 2 5 3 0 2 4 4 2 1

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I have a good internet connection otherwise I would not be receiving Sky News.

Any advice to resolve this error?

[caesarome · Accepted solution]

Have you tried a reboot of your phone ?

[Adrian-K]

I found out that SkyGo won't work through a VPN

Seems odd despite paying the full subscription for Sky, one is denied using the app abroad?

[rscott]

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@Adrian-K wrote:

I found out that SkyGo won't work through a VPN

Seems odd despite paying the full subscription for Sky, one is denied using the app abroad?

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Not really - Sky only have the rights to permit the content to be viewed in the UK (and ROI), so have to take reasonable measures to prevent use of a VPN.