0

Discussion topic: Error message

Reply
This message was authored by Terryt58 This message was authored by: Terryt58

Error message

I have just joined Sky and downloaded the Sky Go app to my phone. I login and a message comes up error you can't watch this channel. I don't get a chance to go to a channel because the messag

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Error message

Posted by a Superuser, not a Sky employee. Find out more

Has your TV service been installed yet ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Terryt58
Topic Author
This message was authored by Terryt58 This message was authored by: Terryt58

Re: Error message

No not yet, but I was told I could use Sky Go straight away

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Error message

Posted by a Superuser, not a Sky employee. Find out more

@Terryt58 wrote:

No not yet, but I was told I could use Sky Go straight away


You should have access to ALL channels (until your install has completed), you'll need to contact Sky and they can srt out the issue, your account has not been setup correctly IMO

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion