This discussion topic has been answered Discussion topic: Error e07282b0 xbox skygo
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Message posted on 22 May 2023 07:58 PM
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I have received this error code on sky go Xbox. It comes with the message "there was a problem streaming this channel. Please select another channel.
however switching on and off and deleting app / re registering hasn't worked either
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Message posted on 28 Feb 2024 11:36 AM
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Hi all,
Thanks for sharing the information that you have done so far on this matter 🙂
We would like to clarify the following steps help resolve this or not when you can:
1) If you have spare ethernet (LAN) cable, plug one end of the cable to the Xbox and the other to the router.
2) Update the xbox to use a wired connectioned
3) Start the app
4) Attempt to playback live content or on demand content.
If you don't have a spare ethernet cable, can you try changing the WiFi channel you are are on and try restarting the xbox before attempting playback in the app. You can change your WiFi channel using the steps found on this Community article.
Whether this does or does not resolve the issue, can you please confirm one way or the other along with the following information:
What console are you using?
Does the problem impact Live TV, On Demand Content or both?
What channels are you seeing the problem on?
If you reset the network settings for the consoles connection to your router, does this help?
Who is your broadband service provider?
Thanks,
Community Moderator
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All Replies
Message posted on 23 May 2023 08:42 AM
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Re: Error e07282b0 xbox skygo
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 24 May 2023 08:03 PM
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Re: Error e07282b0 xbox skygo
Hi, We have had this error code for the past 3 days now. We are using the Sky Go app whilst we wait for an engineer to install our q boxes. We haven't had a problem beforehand, but now we do. So we haven't been able to watch the TV for this amount of time. And can not get to speak to someone as the call just sends a text. Rather frustrating when I've been with Sky for 9 years and paying for services we can not currently use.
Message posted on 25 May 2023 06:51 PM
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Re: Error e07282b0 xbox skygo
Update-We are closing this session now after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
Message posted on 25 May 2023 07:15 PM
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Re: Error e07282b0 xbox skygo
I still need help? I have had no response?
Message posted on 25 May 2023 07:38 PM
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Re: Error e07282b0 xbox skygo
Did you respond to the chat invite ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 02 Sep 2023 11:34 AM
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Error code e07282b0
App on my Xbox One shows this message when trying to watch live tv, however doesnt on other devices on the same wifi
Message posted on 02 Sep 2023 01:22 PM
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Re: Error code e07282b0
Have you tried deleting the app then installing it again ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Sep 2023 09:13 PM
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Xbox error message e07282b0
My Xbox is displaying error message e07282b0 used to work but has since started with this? Have sky multiroom as well on our package
Message posted on 13 Sep 2023 10:17 PM
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Re: Xbox error message e07282b0
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 14 Sep 2023 11:27 AM
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Re: Xbox error message e07282b0
Thanks for escalating this. We’ve sent @JulieElle an invite to chat.
Lisa - Sky Tech Team Expert
Message posted on 27 Sep 2023 10:27 PM
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error code e07282b0
My dad reset the wifi yesterday at the hub, i now cant use my sky go on my xbox . I have been using sky go on my xbox for 5 years or more now and i all of a sudden cannot use it. I have tried everything from resetting my xbox too reinstalling the app etc.. ive tried so many things but nothing is working. Is there anything i can do to fix this or is it something sky has to do.
Message posted on 28 Sep 2023 01:28 PM
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Re: error code e07282b0
Hi there @Ben30 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 02 Nov 2023 03:38 PM
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Re: Error e07282b0 xbox skygo
Why invite to private chats why not just post what needs to be done to fix it I also now have it right after sky braking my internet for over a week
Message posted on 02 Nov 2023 04:15 PM
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Re: Error e07282b0 xbox skygo
Some issues can only be fixed an account by account basis so there isn't always a one fix fits all for certain issues.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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