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Discussion topic: Error code

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This message was authored by: jules608

Message posted on ‎25 Apr 2023 08:17 PM

Error code

I keep getting error code 1314 almost every night when I play a game on an app.. it only happens on my iPad. Can anyone help?

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This message was authored by: Addie15

Message posted on ‎26 Apr 2023 08:19 AM

Re: Error code

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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Message posted on ‎29 Apr 2023 01:16 PM

Re: Error code

Hi jules608

 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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This message was authored by: caesarome

Message posted on ‎29 Apr 2023 05:22 PM

Re: Error code

Posted by a Superuser, not a Sky employee. Find out more

@jules608 

Are you using a VPN on your tablet, if so it will need disabling. If this doesn't apply are you in the UK ?

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