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Discussion topic: Error code PFE9001

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AM1806
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This message was authored by AM1806 This message was authored by: AM1806

Error code PFE9001

‎15 Jul 2024 08:27 AM

Sky Go not playing on Macbook

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: Error code PFE9001

‎15 Jul 2024 09:36 AM

Posted by a Superuser, not a Sky employee. Find out more

If you use a VPN try turning it off.

 

Delete/Uninstal the Sky Go app.
Delete ‘Sky Go Installer’ from Downloads.

Open Macintosh HD and hold down the Command, Shift and Full Stop buttons (this will show your hidden files) and delete any Sky Go/Cisco Player files and folders.

 

Then install the app again.

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