Error code 30 on sky go

[Les41]

Hi all, I keep getting an error code 30 message appear, and the program closes while using sky go on my iPhone, it does this on several sky channels. It happens when I'm at home using my sky wifi and when out and about. The online help wasn't much help. I've installed and reinstalled the app with no difference, I've had this issue about 5 months, any suggestions would be most appreciated. Have a good day. Thank you for reading this.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147