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Message posted on ‎07 Mar 2023 02:57 PM

Error code 3-2 Sky Go won’t work

Any suggestions.?  Sky Go sending message Error 3-2, suggests re onnecting to the internet, which I've do e. BBC iPlayer and ITV X working perfectly, so I cannot understand it. 

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Message posted on ‎07 Mar 2023 03:49 PM

Re: Error code 3-2 Sky Go won’t work

Posted by a Superuser, not a Sky employee. Find out more

Turn the Wi-Fi or data connection if in your device then delete the app and reboot your device. When it has loaded back up turn the Wi-Fi or data connection back on and install the app again.

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎07 Mar 2023 03:49 PM

Re: Error code 3-2 Sky Go won’t work

Posted by a Superuser, not a Sky employee. Find out more

Turn the Wi-Fi or data connection if in your device then delete the app and reboot your device. When it has loaded back up turn the Wi-Fi or data connection back on and install the app again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: caroline+Craig

Message posted on ‎07 Mar 2023 09:16 PM

Re: Error code 3-2 Sky Go won’t work

Thank you, that has do e the trick and it is now working perfectly!

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Message posted on ‎18 Jun 2023 09:44 PM

Re: Error code 3-2 Sky Go won’t work

I have done this and it made no difference.  Sky go working fine on other devices but not on my A8 Tablet which has always worked up till now, was bought from Sky and has a Sky Mobile SIM in it...any other ideas?

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