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Discussion topic: Error code: 1410

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This message was authored by: stiffyboy

Message posted on ‎29 Nov 2024 07:21 PM

Error code: 1410

I am logged into Sky Go on my PC, with my correct details. I have a subscription to Sky F1. I'm getting the message

"You need the relevant Sky TV subscription to watch this show.

Code: 1410"
I have uninstalled the app, re-installed it accepting cookies, again using my correct details.
To no avail.
Getting really fed up with this as it happens too often.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎29 Nov 2024 07:34 PM

Re: Error code: 1410

Posted by a Superuser, not a Sky employee. Find out more

@stiffyboy 

Is the F1 channel the only one you are seeing the 1410 error on ?

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This message was authored by: stiffyboy

Message posted on ‎29 Nov 2024 08:48 PM

Re: Error code: 1410

Well, I just started the app for about the 5th time this evening and it works as it should. Albeit several hours too late to watch the Sprint Quali!
F1 is the ONLY reason I have Sky. I do not watch TV at any other time.
Why does this regularly happen? It seems to be more trouble than it's worth.

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