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Discussion topic: Error Message when trying to use SkyGo

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TomGleadhill
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This message was authored by TomGleadhill This message was authored by: TomGleadhill

Error Message when trying to use SkyGo

‎17 Feb 2024 06:34 PM

I get the following error message when trying to use SkyGo on my laptop - You don't have permission to access "http://skyid.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.

Reference #18.994bdd58.1708194561.4b610a26

 

I also get the following error message when trying to use SkyGo on my Xbox - Something went wrong. Please try again. (a18b42e2).

 

Has anyone else seen these error messages and knows how to fix them? Thanks

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Error Message when trying to use SkyGo

‎17 Feb 2024 07:32 PM

Posted by a Superuser, not a Sky employee. Find out more

@TomGleadhill 

Have you tried rebooting your broadband router, leave it off for 10 minutes or so.

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