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Discussion topic: Please advise, how can my partner login to sky go. Keep getting kaptcha messages

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This message was authored by Rayesha This message was authored by: Rayesha

Please advise, how can my partner login to sky go. Keep getting kaptcha messages

I am l9ggind into sky go in 2 devices st home

 Trying to login to a 3rd getting  Captcha messages repeatedly.  My partner already disabled the vpn on phone.

 

Note we are not trying  to stream on more than 2 Just trying to login.

 

 


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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: Please advise, how can my partner login to sky go. Keep getting kaptcha messages

Posted by a Sky employee

Hi there @Rayesha, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: Please advise, how can my partner login to sky go. Keep getting kaptcha messages

Posted by a Sky employee

Hi there @Rayesha, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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