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This message was authored by: MattFlanagan

Error Code 1304

I'm trying to use the Sky Go app to watch/download some Sky Arts content, but it's constantly throwing the error: "Sky Go is currently unavailable. Please try again later. Code 1304". I can see that others have had the same issue, but I'm yet to find a solution. Can anyone help? Can this be escalated to Sky support?


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This message was authored by: caesarome Answer

Re: Error Code 1304

Posted by a Superuser, not a Sky employee. Find out more

You have to be a Sky TV customer to watch even the free channels via Sky Go.

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This message was authored by: caesarome

Re: Error Code 1304

Posted by a Superuser, not a Sky employee. Find out more

Are you a paying Sky TV customer ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: MattFlanagan

Re: Error Code 1304

Hi, no I'm not; I just want to watch something on the free Sky ARts channel

This message was authored by: caesarome Answer

Re: Error Code 1304

Posted by a Superuser, not a Sky employee. Find out more

You have to be a Sky TV customer to watch even the free channels via Sky Go.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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This message was authored by: MattFlanagan

Re: Error Code 1304

Whaaat? OK thanks for explaining; how disappointing...

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