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Discussion topic: Error Code 1304

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MattFlanagan
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Error Code 1304

‎05 Aug 2023 10:10 AM

I'm trying to use the Sky Go app to watch/download some Sky Arts content, but it's constantly throwing the error: "Sky Go is currently unavailable. Please try again later. Code 1304". I can see that others have had the same issue, but I'm yet to find a solution. Can anyone help? Can this be escalated to Sky support?

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caesarome
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Superuser
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Re: Error Code 1304

‎05 Aug 2023 01:26 PM

Posted by a Superuser, not a Sky employee. Find out more

You have to be a Sky TV customer to watch even the free channels via Sky Go.

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caesarome
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Superuser
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Re: Error Code 1304

‎05 Aug 2023 10:28 AM

Posted by a Superuser, not a Sky employee. Find out more

Are you a paying Sky TV customer ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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MattFlanagan
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Re: Error Code 1304

‎05 Aug 2023 10:56 AM

Hi, no I'm not; I just want to watch something on the free Sky ARts channel

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Error Code 1304

‎05 Aug 2023 01:26 PM

Posted by a Superuser, not a Sky employee. Find out more

You have to be a Sky TV customer to watch even the free channels via Sky Go.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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MattFlanagan
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Re: Error Code 1304

‎06 Aug 2023 09:10 AM

Whaaat? OK thanks for explaining; how disappointing...

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