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Discussion topic: Error 1310, 1410, 1510
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This message was authored by: FM7
Message posted on 01 Apr 2025 03:23 PM
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Error 1310, 1410, 1510
My partner was previous account holder of sky. I now have own credentials and I am downloading Sky Go on Macbook, however I keep getting error 1310, 1410, 1510 when I try to watch something that isn't live terrestrial channels.
I don't find any way to ensure I am logged in with the new credentials in Sky Go.
Any ideas?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 01 Apr 2025 05:59 PM
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Re: Error 1310, 1410, 1510
@FM7
Have you setup your own Sky ID to login to the app with. To logout you can do this via settings on the home page of the app.
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