@TommyMcE_99 wrote:
could a Community Moderator please escalate this post to the Sky Messaging Team so an advisor can manually stitch my account number to my Sky ID profile over a secure chat link? Thank you!
Normal one of use Superusers would do this for you but at present there is a fault that is preventing the messaging team on here accessing Sky Ireland accounts.
You say you are a new customer so have you tried linking it as per this:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
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