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Message posted on ‎15 Apr 2024 09:40 PM

Downloads

I can view via sky go on both my ipad & iphone but when I try to download it says I haven't got a PIN set up and I can't find where to go to add my tv pin

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Message posted on ‎15 Apr 2024 10:17 PM

Re: Downloads

Posted by a Superuser, not a Sky employee. Find out more

@Shellsafc 

If the Sky Go app is not connected to a Sky Q ox then it can be reset here:


https://www.sky.com/manage/tv/manage-devices/change-pin

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Message posted on ‎15 Apr 2024 09:46 PM - last edited: ‎15 Apr 2024 09:48 PM

Re: Downloads

Posted by a Superuser, not a Sky employee. Find out more
@Shellsafc wrote:

I can view via sky go on both my ipad & iphone but when I try to download it says I haven't got a PIN set up and I can't find where to go to add my tv pin

Hi @Shellsafc 

See following link

https://www.sky.com/help/articles/your-pin

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This message was authored by: caesarome Answer

Message posted on ‎15 Apr 2024 10:17 PM

Re: Downloads

Posted by a Superuser, not a Sky employee. Find out more

@Shellsafc 

If the Sky Go app is not connected to a Sky Q ox then it can be reset here:


https://www.sky.com/manage/tv/manage-devices/change-pin

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Shellsafc

Message posted on ‎16 Apr 2024 09:32 AM

Re: Downloads

Thanks everyone, sorted it.

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