Connection to Sky Q box

[PatG77]

My sky go app only connects to my sky a box when I am in the same room.

in other rooms in my home the app cannot find sky q box.

internet throughout the house is boosted and very good (speeds in excess of 250mb all over the house)

it won't even connect when I am in the same room as the sky mini box.

Done all of the resets etc of router boxes. Done the updates of software.

i am using Vodafone fibre as internet provider 

[Addie15]

Hi there, @PatG77. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[TimmyBGood]

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@PatG77 wrote:

internet throughout the house is boosted 

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If that's being done by hardware which uses wireless client device separation then communication between the main Q box and the Go app may be blocked.

[PatG77]

Thanks for the response but although I am reasonably tech savvy, I have no real idea what this means and also how to fix it