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Discussion topic: Cannot watch TNT Sports on sky go

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This message was authored by Cookiest170 This message was authored by: Cookiest170

Cannot watch TNT Sports on sky go

I have the SKY STREAM service, all good and all channels working for the package I have, issue I have is TNT sports is not working on the Sky Go app and saying that I need to upgrade my subscription? I have TNT sports with my package directly with sky and the channel works on the tv. 

 

anybody have any ideas what I need to do?

 

thanks

tim

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This message was authored by caesarome This message was authored by: caesarome

Re: Cannot watch TNT Sports on sky go

Posted by a Superuser, not a Sky employee. Find out more

To confirm you pay Sky directly for access to the TNT sports channels and not Bt/TNT themselves ?

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Cannot watch TNT Sports on sky go

Posted by a Superuser, not a Sky employee. Find out more

One alternative option is to use the Discovery + app instead. If you are a Sky Stream customer and pay Sky directly for TNt Sports your included Discovery + subscription would have been upgraded to the Premium tier that includes the TNT Sports channels.

Sky Stream and Sky Broadband customer

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Cookiest170
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This message was authored by Cookiest170 This message was authored by: Cookiest170

Re: Cannot watch TNT Sports on sky go

Yes directly to sky

Cookiest170
Topic Author
This message was authored by Cookiest170 This message was authored by: Cookiest170

Re: Cannot watch TNT Sports on sky go

Ok will try that

Cookiest170
Topic Author
This message was authored by Cookiest170 This message was authored by: Cookiest170

Re: Cannot watch TNT Sports on sky go

No tried discovery app but won't let me

This message was authored by caesarome This message was authored by: caesarome

Re: Cannot watch TNT Sports on sky go

Posted by a Superuser, not a Sky employee. Find out more

What device have you got the Sky Go app installed on ?

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Cookiest170
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This message was authored by Cookiest170 This message was authored by: Cookiest170

Re: Cannot watch TNT Sports on sky go

I phone 15

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Cannot watch TNT Sports on sky go

Posted by a Superuser, not a Sky employee. Find out more

@Cookiest170 wrote:

No tried discovery app but won't let me


For Discovery + to work you would need to link your Sky and Discovery + accounts if you haven't already (https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus)

Sky Stream and Sky Broadband customer

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