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Discussion topic: Can't set recordings on Sky Go

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This message was authored by: MikeHa

Can't set recordings on Sky Go

I believe i shiukd be abkecto use Sky Go to set recordings on my Sky Q box. However there doesn't seem to be a record button against individual programmes even though this is what is said on the help pages. I can play live TV on Sky Go so assume it is connected to the Sky Q box but the Help pages say I should have a notification on my Android phone that it is connected but I don't.
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This message was authored by: caesarome

Re: Can't set recordings on Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@MikeHa 

Are you in Wales ?

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This message was authored by: MikeHa

Re: Can't set recordings on Sky Go

No near Cambridge

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This message was authored by: MikeHa

Re: Can't set recordings on Sky Go

Also other posts say there should be a Record to box option at the top of the tv guide but I can't see that on Sky Go

This message was authored by: caesarome

Re: Can't set recordings on Sky Go

Posted by a Superuser, not a Sky employee. Find out more

There should be an option just at the top of the TV Guide above where it says "All Channels" so make sure you are looking at the front page of the TV Guide and not a certain channel.

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This message was authored by: MikeHa

Re: Can't set recordings on Sky Go

Thanks but all that is above the All Channels dropdown is the Settings icon.

This message was authored by: caesarome

Re: Can't set recordings on Sky Go

Posted by a Superuser, not a Sky employee. Find out more

Very odd, so you don't see this:

 

Screenshot 2023-07-22 at 17.04.32.png

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This message was authored by: MikeHa

Re: Can't set recordings on Sky Go

No I haven't got that section at all, I'm on Android but presumably shouldn't matter.

This message was authored by: bob1234

Re: Can't set recordings on Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@MikeHaThe android app looks very similar unless you have Glass/stream in which case you can't set recordings.

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