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Discussion topic: Can't access certain channels on my Samsung tablet. Get error code 0-01.

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This message was authored by Janebing This message was authored by: Janebing

Can't access certain channels on my Samsung tablet. Get error code 0-01.

Have been with Sky ages.

This hasn't happened before.

Does anyone have any suggestions please?

Thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: Can't access certain channels on my Samsung tablet. Get error code 0-01.

Posted by a Superuser, not a Sky employee. Find out more

What channels can you not access and can you access them via your Sky box ?

 

Also if you go into settings on the app and turn off the connection to a Sky Q box does it then work for you ?

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