This discussion topic has been answered Discussion topic: Blocking devices from sky go
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Message posted on 17 Dec 2025 08:28 AM
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Blocking devices from my sky go account
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Message posted on 17 Dec 2025 09:11 AM - last edited: 17 Dec 2025 09:14 AM
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You can remove your devices via settings on the Sky Go app or online here:
https://www.sky.com/productsettings/tv
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 17 Dec 2025 09:03 AM
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Permanently move a device from sky go
How do I find the sky app in my sky account so I can permanently delete devices on my sky go account. I'm look for the bit to tick and remove as mentioned in here but can't find it
Message posted on 17 Dec 2025 09:11 AM - last edited: 17 Dec 2025 09:14 AM
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You can remove your devices via settings on the Sky Go app or online here:
https://www.sky.com/productsettings/tv
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 18 Dec 2025 10:53 AM
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Re: Blocking devices from sky go
Hi. Thanks for your reply. I've done what you mentioned about a dozen times and the unwanted devices keep showing up again. I've changed my password. All very strange and frustrating. Contacted sky and actually got to speak with someone but they couldn't help me from their end. The only thing i haven’t done is what my post was originally about as I can't find the apps to remove and untick. Whatever that means.
Message posted on 18 Dec 2025 12:09 PM
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Re: Blocking devices from sky go
Now you have explained a bit clearer about these devices keep returning there are some extra steps to take:
First change your password:
https://skyid.sky.com/resetpassword/
Then go to this link:
https://skyid.sky.com/authorise/manage
If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off. This might not happen straight away but should do soon enough.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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