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Discussion topic: Black screen after installation Sky Go continuing issue

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This message was authored by Fed.up. This message was authored by: Fed.up.

Black screen after installation Sky Go continuing issue

A few weeks ago Sky Go refused to open past a blue screen with an arrow and now just a black screen. It's five cicks to get it closed and then on opening it freezes on the black screen. I have tried many things! I've removed, restarted, cleared app roaming data, updated, many, many times. Different browsers don't make a difference, internet connection is strong. 

Can someone please help!

 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Black screen after installation Sky Go continuing issue

Posted by a Superuser, not a Sky employee. Find out more

Have you tried dragging a corner of the window to make bigger asumming it isn't full size ?

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This message was authored by Lizajane60 This message was authored by: Lizajane60

Re: Black screen after installation Sky Go continuing issue

Me too!

 

This message was authored by Lizajane60 This message was authored by: Lizajane60

Re: Black screen after installation Sky Go continuing issue

Me too! Same problem as above.  Google Nexus tablet on Android 14 

installed App.

Opened with blue background + arrow then froze. Reinstalled = same. Cleared cache, reinstalled =same 

 

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