Discussion topic: App not letting me log in
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Message posted on 04 Dec 2023 06:03 PM
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App not letting me log in
my app won't let me log into the mobile part? I'm trying to link accounts this is what comes up? This has been for months.
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All Replies
Message posted on 04 Dec 2023 07:42 PM
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Re: App not letting me log in
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 05 Dec 2023 09:39 AM
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Re: App not letting me log in
Thanks for escalating this. We’ve sent @EKN2714 an invite to chat.
Message posted on 07 Dec 2023 09:57 AM
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Re: App not letting me log in
We are still looking to help you @EKN2714 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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