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Discussion topic: App not letting me log in

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This message was authored by EKN2714 This message was authored by: EKN2714

App not letting me log in

IMG_6838.png

 my app won't let me log into the mobile part? I'm trying to link accounts this is what comes up? This has been for months.

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This message was authored by caesarome This message was authored by: caesarome

Re: App not letting me log in

Posted by a Superuser, not a Sky employee. Find out more

@EKN2714 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: App not letting me log in

Posted by a Sky employee

Thanks for escalating this. We’ve sent @EKN2714 an invite to chat.

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: App not letting me log in

Posted by a Sky employee

We are still looking to help you @EKN2714 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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