When both myself and my wife try to download content to iPad we get an error message that says "oops something has gone wrong. Go to sky.co./devicepin to get set up and get going. No such web page and eventually get asked for a 6 digit one time passcode. The device pin for parental control etc. which is only 4 digits does not work. Spoke to sky yesterday 2nd tier help and they can't get to the bottom of it. Works fine on PC. Suspect it may be something to do with the apple updates although I am on ios18 and the wife is on ios16. Any ideas???
