1526 error code

[eurotraveller]

Code 1526 cannot download to laptop. But can download to box. Why?

[Laing1]

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@eurotraveller wrote:

Code 1526 cannot download to laptop. But can download to box. Why?

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@eurotraveller is this on Sky Go ?

[eurotraveller]

Yes it is. 

[Laing1]

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@eurotraveller wrote:

Yes it is. 

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@eurotraveller i'll move your post to the Sky Go forum as you will get more answers there

[caesarome]

@eurotraveller 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

[Greenfingers001]

Thanks for escalating this. We’ve sent @eurotraveller an invite to chat.

[Lisa-P1987]

We are still looking to help you @eurotraveller . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[IanCastle]

Having same issue downloading to MacBook - above code 1526 comes up and it won't download.  Sits on black screen and "delete".  Fine downloading to Sky box and to phone (check).  Any solutions?

[caesarome]

@IanCastle 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147