Discussion topic: Sky Go not working on your console (Xbox, PS4 /5 etc)?

This message was authored by Clareridds This message was authored by: Clareridds

Sky Go not working on your console (Xbox, PS4 /5 etc)?

Posted by a Sky employee

If you're having issues using Sky Go on your console please note, in order to watch Sky on a console you need to have ONE of the following as part of your subscription package:


  • Sky Q Multiscreen, or, 
  • Sky Glass Whole Home, or,
  • Sky Go Extra

Check your Sky bill to see if you have the above. If you do have one of the above packages, but still not able to watch Sky on your console, please call Sky on 0333 7592908 and the team would be happy to help diagnose the issue. 


You can also find more information here-  TV from Sky on games consoles | Sky Help | Sky.com


Thank you



Community Manager


Have a story you want to share with us? Send your Thanks to Sky here


Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion