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Discussion topic: return the device
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This message was authored by: BL1
Message posted on 02 Jan 2026 01:08 PM
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return the device
Hello, can someone please help me and provide the address to return the device? I've canceled my Sky Glass and TV. I'd be grateful.
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
Find out more
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 02 Jan 2026 01:11 PM
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Re: return the device
@BL1 Sky Glass is your's unless you cancelled within the 31 day cool off you don't need to send the TV back as you own it from day one.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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