restarting the TV and my router

[brian159j]

Hello,

I've recently started experiencing issues with my Sky Glass TV — live channels sometimes freeze or buffer unexpectedly, even though my internet connection seems stable . I've tried restarting the TV and my router, but the issue still happens intermittently.

Has anyone else encountered this problem? Is there a fix or a setting I might have missed?

Thanks in advance for any help or suggestions!

Best Regard,

Brian

[Jporch316]

@brian159j 

Can you run a speed test in the native Netflix app in the settings section ..... it's called network check