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Discussion topic: **bleep** Rails

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This message was authored by: Philip1009

**bleep** Rails

It's a year since I last complained about the Rails on the screen, and Sky have done nothing about it.

All we need is the ability to remove what we don't want to watch; EASILY.

i recently viewed about 20+ programmes, none of which I want to continue watching, plus a couple where I thought that there was a new series, only to find that it was something like series 8, when what I am waiting for is something like series 13!

I am 76, I don't want to be spending my twilight days opining these dam programmes, finding the last one of the last series and ff to the end! Actually going straight to the end doesn't work you have to stop 5 minutes before the end until it knows that you are there then skip forward to the last minute and let it play out, which is a bloody ridiculous waste of my time.

Whoever designed this system needs to be sacked for being **bleep** and not understanding at all how people manage their time.

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This message was authored by: 82bit

Re: **bleep** Rails

Your pain is felt by many. Sky don't care about that though. 

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This message was authored by: -Heather-

Re: **bleep** Rails

Posted by a Sky employee

Hi @Philip1009, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

This message was authored by: 82bit

Re: **bleep** Rails

@Philip1009 keep us informed on what genius solution they provide you with, Phil! 

~-~-~-~-~-~
Sky Glass 65” [Gen 2]
Sky Glass 43” [Gen 1]
Sky Glass Air 43” connected to Sky Soundbox
Sky Stream Puck x4
Sky Ultimate TV, Sky Sports, Sky Cinema, Whole Home, UHD&Atmos, Ad Skipping

FTTP Broadband
Sky Mobile SIMO x7
~-~-~-~-~-~
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