0

Discussion topic: Whole home required

Reply
Avatar for Hi7291
Level 1 icon
What's this?
This message was authored by: Hi7291

Message posted on ‎05 Sep 2026 05:56 PM

Whole home required

Whole home required error message

 

Report post
Post 1 of 3
189 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎05 Sep 2026 06:38 PM

Re: Whole home required

Posted by a Superuser, not a Sky employee. Find out more
@Hi7291 wrote:

Whole home required error message

 

OK and the issue ?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
173 Views
0 Likes
Reply
Avatar for MarkGoldsmith
Level 16 icon
What's this?
Superuser
This message was authored by: MarkGoldsmith

Message posted on ‎05 Sep 2026 08:44 PM

Re: Whole home required

Posted by a Superuser, not a Sky employee. Find out more
@Hi7291 wrote:

Whole home required error message

 

 

How many Glass TVs and stream pucks do you have?

 

Do you have Whole Home added to your account?

 

What is prompting the error message?

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 3 of 3
162 Views
0 Likes
Reply
Reply