my dad is 80 years old and has had Sky Glass less than a year and it is switching off on its own and i have just contacted the help team and first of all they wanted to charge him 99 pounds to go out and when i said no as it is in warrenty they are now saying it is not available. He has alredy fallen once getting up to reset the box and they will not help him at all - we got this tv so it would be easier with one remote and this treatment is unacceptable.
the person i have spoke to is Rhian
