2

This discussion topic has been answered Discussion topic: Voice control has changed how it operates

Reply
This message was authored by: groupcaptain

Voice control has changed how it operates

Before today, my Glass TV (Air) would let me press the blue button on the remote and say e.g. "Sky News" and it would go directly to Sky News, no menus or further choices, just what I asked for. Today, if I say the same, it does a search and shows me options to select various things that have been on Sky News. Anyone else seeing this or can explain to me what has changed?

 

I have 2 pucks and they are working like the Glass used to.


Best Answers
Avatar for groupcaptain
Level 5 icon
Topic Author
This message was authored by: groupcaptain Answer

Re: Voice control has changed how it operates

@mikealanr Thanks. Your advice worked; however it is back to working as it used to so now simply saying "Sky News" goes straight to Sky News. The build and UI versions have not changed recently.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: mikealanr

Re: Voice control has changed how it operates

Posted by a Superuser, not a Sky employee. Find out more

Hi @groupcaptain 

 

Given we are fellow customers no one can give detailed updates but yes it's likely an update that has changed the behaviour. You can compare the UI version number and software version number of your glass and pucks. The easy way is to say "go to channel number xxx" so 501 for sky news.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Avatar for groupcaptain
Level 5 icon
Topic Author
This message was authored by: groupcaptain Answer

Re: Voice control has changed how it operates

@mikealanr Thanks. Your advice worked; however it is back to working as it used to so now simply saying "Sky News" goes straight to Sky News. The build and UI versions have not changed recently.

Did this answer not help you?

Reply
Answered - Go to Answer