@Francina
First thing to try is always to switch off at the mains plug for a minute to fully reboot the set.
The Mandatory Daytime Protection PIN is applied to any programs with a 12 certificate or above carried before 21:00.
This can include some unexpected items, such as certain episodes of The Simpsons on Sky One.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
