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This discussion topic has been answered Discussion topic: Unwanted subtitles

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This message was authored by: Enterprise8892

Unwanted subtitles

On settings my subtitles are NOT on but suddenly have subtitles on live football streaming on sky glass


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This message was authored by: MarkGoldsmith Answer

Re: Unwanted subtitles

Posted by a Superuser, not a Sky employee. Find out more

@Enterprise8892 wrote:

On settings my subtitles are NOT on but suddenly have subtitles on live football streaming on sky glass


I've seen this happen before on the odd occassion. Just turn the subtitles ON and then OFF again and they will disappear.

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This message was authored by: MarkGoldsmith Answer

Re: Unwanted subtitles

Posted by a Superuser, not a Sky employee. Find out more

@Enterprise8892 wrote:

On settings my subtitles are NOT on but suddenly have subtitles on live football streaming on sky glass


I've seen this happen before on the odd occassion. Just turn the subtitles ON and then OFF again and they will disappear.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


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This message was authored by: Fothergill1

Re: Unwanted subtitles

Posted by a Superuser, not a Sky employee. Find out more

@MarkGoldsmith Agreed, I took the rolling F1 option for the last couple of months of the F1 season and the subtitles switched on a couple of times.  As you have advised I found a quick toggle of the subtitles switch as well as a reboot afterwards resolved it both times.

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This message was authored by: MarkGoldsmith

Re: Unwanted subtitles

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1 wrote:

@MarkGoldsmith Agreed, I took the rolling F1 option for the last couple of months of the F1 season and the subtitles switched on a couple of times.  As you have advised I found a quick toggle of the subtitles switch as well as a reboot afterwards resolved it both times.


Actually, strangely enough, I think it was the odd F1 race towards the end of the season, I also saw this happen on.

Sky Stream, Sky Glass Air and Sky Broadband customer

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