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This discussion topic has been answered Discussion topic: Unable to remove programmes from Playlist from Sky Glass

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This message was authored by: Happyglass9

Unable to remove programmes from Playlist from Sky Glass

I have finished a full series and wanted to remove it from my Playlist, but the "Remove from Playlist" option was not available.

I tried most of the other programmes on my playlist and none had the remove option, but all showed the "+" add series, which is odd, as the programmes already exist on the playlist.

I have rebooted but the problem still exists.

 

Is this a known issue with other Sky Glass users?  If not, what can I do when I want to remove a series?

I wait for a response with interest.


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This message was authored by: MarkGoldsmith Answer

Re: Unable to remove programmes from Playlist from Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Happyglass9 wrote:

I have finished a full series and wanted to remove it from my Playlist, but the "Remove from Playlist" option was not available.

I tried most of the other programmes on my playlist and none had the remove option, but all showed the "+" add series, which is odd, as the programmes already exist on the playlist.

I have rebooted but the problem still exists.

 

Is this a known issue with other Sky Glass users?  If not, what can I do when I want to remove a series?

I wait for a response with interest.


What happens if you highlight the show on your playlist and click the + button on the remote. That should remove it if it's already on the playlist.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith Answer

Re: Unable to remove programmes from Playlist from Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@Happyglass9 wrote:

I have finished a full series and wanted to remove it from my Playlist, but the "Remove from Playlist" option was not available.

I tried most of the other programmes on my playlist and none had the remove option, but all showed the "+" add series, which is odd, as the programmes already exist on the playlist.

I have rebooted but the problem still exists.

 

Is this a known issue with other Sky Glass users?  If not, what can I do when I want to remove a series?

I wait for a response with interest.


What happens if you highlight the show on your playlist and click the + button on the remote. That should remove it if it's already on the playlist.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: Happyglass9

Re: Unable to remove programmes from Playlist from Sky Glass

@MarkGoldsmith 

I did try that, I added it to my playlist & then the option to remove it appeared, which I did.  The programme was removed from the list.

 

Thank you for the suggestion, much appreciated 

This message was authored by: Paul+Boland

Re: Unable to remove programmes from Playlist from Sky Glass

@Happyglass9 

 

Click Playlist

Then scroll with remote to bottom of page and then click manage all


Manange all you can remove items from playlist 

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