Tv not working correctly

[Rebecca091]

Always have to keep resetting the tv at the wall for it to come on, keeps losing connection when everything else doesn't, the tv is acting faulty called up regarding issue and was just sent a new router that's made it possibly worse 

[_Claire]

Hi @Rebecca091 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141