2

This discussion topic has been answered Discussion topic: Tv guide / playlist

Reply
Answered - Go to Answer
Avatar for Jaymee2
Level 1 icon
What's this?
This message was authored by: Jaymee2

Message posted on ‎10 Oct 2026 01:39 PM

Tv guide / playlist

On my Home Screen I usually have the option of 'TV Guide' and 'Playlist' but these have been replaced with adverts for sky kids or sky sports. I've tried searching for the guide by typing, by voice, by guessing the channel number and nothing works. Please help! 

Report post
Post 1 of 3
110 Views
0 Likes
Reply
View answer in the context of this discussion

Best Answers
Avatar for mikealanr
Level 12 icon
What's this?
Superuser
This message was authored by: mikealanr Answer

Message posted on ‎10 Oct 2026 04:10 PM

Re: Tv guide / playlist

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jaymee2 

 

Power off at the mains for a few minutes and try again.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

View this Answer within the discussion

Report post
Post 2 of 3
79 Views
Reply

Did this answer not help you?
Reply

All Replies

Avatar for mikealanr
Level 12 icon
What's this?
Superuser
This message was authored by: mikealanr Answer

Message posted on ‎10 Oct 2026 04:10 PM

Re: Tv guide / playlist

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jaymee2 

 

Power off at the mains for a few minutes and try again.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 3
80 Views
Reply

Did this answer not help you?
Avatar for Jaymee2
Level 1 icon
What's this?
Topic Author
This message was authored by: Jaymee2

Message posted on ‎14 Oct 2026 06:08 AM

Re: Tv guide / playlist

Great, that worked! Thank you for your help 

Report post
Post 3 of 3
31 Views
0 Likes
Reply
Reply
Answered - Go to Answer