Technical fault with this programme please try later

[Jo12180]

After getting this message when trying to watch ITV or bbc I have turned off at the mains and restarted my WiFi. It still doesn't work. Can't even watch Netflix. WiFi connection checked and is good. So frustrating as Sky customer services are currently closed

[Cardel]

Hi @Jo12180 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141