TV Screen Glitching (Screen Going On/Off) when using HDMI

[RPK]

Likewise, Gen 2 arrived 5th Jan.

Every second time I use the firestick it just flashes relentlessly. Annoying.

[2muchTV]

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@RPK wrote:

Likewise, Gen 2 arrived 5th Jan.

Every second time I use the firestick it just flashes relentlessly. Annoying.

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If you are within the return window of returning the Glass, might be worth considering 🤔

There will be Glass users who have no issues with their sets, but it is your TV that matters.

Best of luck... whatever you do.

[RPK]

Good point.

[Nottoday29]

I phoned yesterday did everything I was told to i put it down to the hdmi being at fault after all the instructions and then today it's exactly the same issue! 😭 

[KevNewMedia · Accepted solution]

Hi Everyone

Thank you for your patience whilst we worked through this problem.

Our support teams continue to work on this problem, and we apologise for any inconvenience. We know that a power cycle of your TV fixes the issue as a temporary workaround, however we will continue to get this issue resolved for you all.

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information

[FionaN18]

This happens to mine, I use my fire stick to watch amazon movies/programmes and when I return to my sky glass screen it flashes black and picture. Remote stops working & I have to turn it off at the wall and back on again.
Sometimes happens when it's heavy rain too 🤦🏼‍♀️

[paul+m1972]

Is this ever going to be fixed? I reported it on my Gen 1, it does the same on the Gen 2 and air.