Streaming picture keeps freezing

[Officer-Dibble]

My picture keeps freezing on multiple channels! When you are watching after pausing a program you have to restart and lose drift of what is going on.

[arcadeavenger]

Hi @Officer-Dibble, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.