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Discussion topic: Sound System

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Avatar for OwenBSinc
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This message was authored by: OwenBSinc

Message posted on ‎28 Dec 2025 05:53 PM

Sound System

Our sound system is not recognized when the Sky Glass TV is turned off... I have to keep taking the HDMI cable out and putting back in to get the sound system to talk..

 

Any ideas please... Owen

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎28 Dec 2025 07:13 PM

Re: Sound System

Posted by a Superuser, not a Sky employee. Find out more

Hi @OwenBSinc 

 

Might be an idea to let the community know what your sound system is? Make model etc.. Sky Glass built in soundbar is one of the better features of the product so an extent system isn't strictly necessary, unless you are using a high end system.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: OwenBSinc

Message posted on ‎28 Dec 2025 07:41 PM

Re: Sound System

Thanks for the reply Mike..

 

it is a Sony all round sound with eARC support HDMI terminal..

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