Software error sky p

[Luke1210]

Woken up this morning and had a software update, software is not updating, coming up with an error.

turned tv off and unplugged and still not working.

turned WiFi off and on and still not working 

[_Claire]

Hi @Luke1210 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141