This discussion topic has been answered Discussion topic: Sky glass
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Message posted on 10 Mar 2026 12:42 PM
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When you installed my sky glass you took the box and the bracket to put the TV on the wall
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Message posted on 10 Mar 2026 12:47 PM
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@Tracy791 wrote:When you installed my sky glass you took the box and the bracket to put the TV on the wall
Did you order the bracket when you ordered the Glass TV? You need to have ordered it at the same time.
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Message posted on 10 Mar 2026 12:47 PM
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@Tracy791 wrote:When you installed my sky glass you took the box and the bracket to put the TV on the wall
Did you order the bracket when you ordered the Glass TV? You need to have ordered it at the same time.
Message posted on 10 Mar 2026 12:48 PM
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Re: Sky glass
@Tracy791 Not us as you're talking to other customers, it will have been AIT who installed the TV.
Did you order a wall bracket at the time as Glass Gen 2 doesn't have one supplied unlike the Gen 1 sets.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Jun 2026 11:59 PM
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Re: Sky glass
Can I pay sky to come and fit my sky glass tv on the wall?
Message posted on 01 Jul 2026 09:02 AM
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Re: Sky glass
@Shelley8393 wrote:Can I pay sky to come and fit my sky glass tv on the wall?
No. Sky don't do that. Depending on where you live I believe that some of the delivery partners offer wall mounting at extra cost.
Personally, I would not recommend a delivery company to install a wall bracket for a heavy TV.
Do some research and get a builder or a specialist installer to fit a bracket that is suitable. Glass Gen 2 TVs are notoriously heavy and require secure fitting, otherwise they can cause a lot of expensive damage to both your wall and the TV should it fall.
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